Ticket Office
Hours
Regular Hours:
Tuesdays & Thursdays
11:00AM – 6:00PM
Event Days: Ticket office opens one hour before doors open.
Day of Onsale: Tickets available online only on the day of onsale.
How to Purchase Tickets
Tickets for Pinnacle Bank Arena events are available through the following authorized sources:
Fees: Additional fees may apply to purchases at the Ticket Office. Fees for purchases at the Ticket Office are lower than those for online purchases.
Mobile Delivery Only: Tickets are delivered digitally to your mobile device.
Payment Methods
Visa, MasterCard, Discover, American Express, Apple Pay, Google Wallet, debit cards, and cash.
Checks, Ticketmaster gift cards, and Downtown Lincoln Gift Cards.
Children’s Admission
Children under 2 years of age are admitted free if seated on a lap. (Does not apply to the University of Nebraska men's and women's basketball games). If a separate seat is required, a ticket must be purchased.
Some shows intended for young children (such as Sesame Street Live) require children over the age of one to have a ticket. See individual event page for details.
Postponements
Tickets remain valid for the rescheduled date.
Cancellations
Credit card purchases: Purchases via Ticketmaster, AXS, or credit/debit card from the Pinnacle Bank Arena Ticket Office will automatically be refunded to your credit card, and no action is required.
Cash purchases: For cash purchases, contact boxoffice@pinnaclebankarena.com or call 402.904.5600 for assistance.