Employment

POSITION:  Concessions Attendant
DEPARTMENT:  Food & Beverage
REPORTS TO:  Senior F&B Operations Manager
FLSA STATUS:  Part-Time Hourly, Non-Exempt

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Concessions Attendant for ASM Global/Pinnacle Bank Arena & Pinewood. Responsible for – operating the concession stand in accordance with ASM’s policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner and utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.
 

Essential Duties and Responsibilities

• Follows Concession Manager/Supervisor’s assignments for opening procedures and food preparation.
• Prepares food and beverage items using proper procedures and sanitation guidelines.
• Is cost conscious, does not over-portion and records all waste.
• Keeps work area and equipment neat and clean.
• Properly cleans equipment and follows the Concession Manager/Supervisor’s closing instructions.
• Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience     

• Previous food service experience preferred.
• Must be at least 19 years of age and able to pass a credit check.

Skills and Abilities

• Excellent guest service skills; ability to adhere to Universal Service Standards of proper grooming and appearance are crucial.
• Ability to complete required pre-employment food and alcohol service training.
• Effective communication skills; ability to communicate with coworkers and guests and receive orders.
• Ability to work effectively with others.
• Ability to work in fast-paced environment.

Physical Demands

• Ability to stand and remain stationary for entire length of shift
• Constant walking, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock, up to 50 pounds
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter Kori Madsen
Pinnacle Bank Arena – Pinewood Bowl
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Open: 5/27/22
Closed: When filled

POSITION: Building Engineering Worker
DEPARTMENT: Operations
REPORTS TO: Engineering Manager
FLSA STATUS: Part-Time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening Building Engineering Worker for ASM Global/Pinnacle Bank Arena. The Building Engineering Worker works with the Engineering Manager to ensure all building equipment is in proper working order, and assists the Operations department with other assigned tasks.

Essential Duties and Responsibilities

• Assist in ensuring proper operation of all building equipment 
• Perform routine maintenance including but not limited to: HVAC/Mechanical/Plumbing systems, minor electrical, exhaust fans/motors, lighting systems, etc.
• Minor repairs of kitchen and food service equipment
• Ability to perform preventative maintenance of building systems
• Ability to learn and manage building automation system
• Minor vehicle repairs and preventative maintenance
• Research of supplies/parts and materials and inventory control of stock items
• Upkeep and maintenance of building equipment with coordination of Engineering Manager.
• Assist and facilitate maintenance of wall and surface finishes to include drywall and  masonry / painted and applied finishes 
• Interpret company policies and  safety regulations according to MSDS/OSHA safety
• Assist with ongoing event needs
• Assist other departments/operations with related tasks as needed.
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED)
• 1-2 years of maintenance experience required

Skills and Abilities 

• Must have strong organization & communications skills, ability to prioritize & multitask, and be self-motivated.
• Position requires ability to lift up to 50 lbs., climbing carrying, stooping, crawling, and equipment operation.  This position requires work both indoors and out and is subject to adverse conditions.
• Must be able to work day and night hours as dictated by event/work schedules

Physical Demands

• Constant walking, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock, up to 50 pounds
• This position may require work inside or outside of the building, as needed by events
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 5/27/22
Closed: When filled

POSITION: Warehouse Runner
DEPARTMENT: Food & Beverage
REPORTS TO: Warehouse Supervisor and Food & Beverage Operations Manager
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Warehouse Runner for ASM Global/Pinnacle Bank Arena. The Warehouse Runner assists the Warehouse Supervisor in delivering product orders to the concession stands. To help the Food & Beverage Operations Manager maintain adequate inventory and perform assigned tasks to help maintain operational standards of the concession stand.

Essential Duties and Responsibilities

• Presents a cooperative work attitude and cheerfully accepts job responsibilities
• Delivers appropriate stock to all concession stands, portables and commissaries
• Learns correct containers and food products used in portables and stands
• Properly cleans commissaries, concession stands and portables, as assigned
• Reports all needed stand repairs to the Food & Beverage Operations Manager
• Must adhere to the ASM dress code which includes wearing non-slip soled closed toe shoes
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Prior warehouse/stock experience preferred
• Knowledge of tow motors, power/pallet jacks and Cushman carts

Skills and Abilities

• Pleasant and friendly, enjoys working with people
• Able to work 7 or more hours in a fast paced environment
• Able to correctly answer math questions
• Be capable of following job procedures and supervisor instructions

Physical Demands

• Ability to stand and remain stationary for entire length of shift
• Constant walking, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock, up to 50 pounds
• May be exposed to variable temperatures, including extreme hot and cold, depending on season
• May be required to work in confined and/or narrow spaces
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact 402-904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 5/27/22
Closed: When filled

POSITION: Concessions Cook
DEPARTMENT: Food & Beverage
REPORTS TO: Executive Chef
FLSA STATUS: Part-Time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Concessions Cook for ASM Global/Pinnacle Bank Arena – Pinewood Bowl. Responsible for – preparing and serving hot and/or cold food items, in accordance with ASM Global’s Universal Service Standards and applicable Operational Standards.

Essential Duties and Responsibilities

• Properly prepares, measures, and portions all food items in a timely manner. 
• Complies with all quality standards, department rules, policies and procedures.
• Utilizes and sets up kitchen equipment to prepare food items.
• Packages all products to proper specifications.
• Performs opening, closing and side work duties as instructed.
• Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Uses waste control guidelines and records all waste on spoilage sheet.
• Must adhere to SMG dress code which includes wearing black pants and non-slip soled closed toe shoes.
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School education is desired.
• 6 months to 1 year previous food service experience desired.

Skills and Abilities

• Ability to read and understand food orders.
• Pleasant and friendly. 
• Ability to communicate with others and work in a fast-paced environment.
• Attentive and detailed oriented and capable of following procedures and taking directions.
• Basic math skills; ability to understand, calculate and follow basic measurements and proportions.
• Maintain valid food handler permit required by the Department of Health.

Physical Demands

• Manual dexterity sufficient to cut, prepare burgers, drop and lift fry baskets.
• Ability to lift and carry to 50lbs.
• Ability to move rapidly and coordinate multiple orders.
• Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting.
• Pushing and pulling occasionally, to move equipment, mops and brooms.
• Kitchen environment – noise levels may be moderate to high.
• Works frequently in a hot and damp environment.
• May be exposed to variable temperatures, include extreme hot and cold, depending on season.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply
    
Recruiter - Kori Madsen
Pinnacle Bank Arena – Pinewood Bowl
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 6/1/22
Closed: When filled

POSITION: Operations Crew Member
DEPARTMENT: Operations
REPORTS TO: Operations Supervisor
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Operations Crew for ASM Global/Pinnacle Bank Arena. Responsible for performing work as needed to clean, maintain and prepare for events at the facility.  

Essential Duties and Responsibilities

• Participate in all aspects of the conversion process in preparation for events (setting up and tearing down flooring, portable chairs, barricades, staging, tables, other furnishings and equipment).
• Perform varies duties to ensure the day-to-day operations of the facility are met including, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.
• Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to Operations Supervisor.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrate knowledge of typical methods and techniques for cleaning and maintaining the facility, and proper use and care of hand and power tools.
• Demonstrate a positive attitude and a willingness to learn.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures.
• Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.
• Follow oral and written instructions and communicate effectively with other in both oral and written form.
• Organize and prioritize work to meet deadlines.  
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Work independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, employees, patrons and others.
• Remain flexible and adjust to situations as they occur.

Education and/or Experience

• Work in a similar field desired, but not necessary.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact 402-904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 6/7/22
Closed: When filled

JOB TITLE: Custodian

LOCATION: Pinnacle Bank Arena, Pinewood Bowl

DEPARTMENT: Operations

REPORTS TO: Environmental Services Supervisor

FLSA STATUS: PT Hourly, Non-Exempt

JOB DESCRIPTION


• Under general supervision, responsible for cleaning and waste/trash disposal of an assigned area. Maintain all areas inside and outside of the building including but not limited to restrooms, hallways, arena attic, locker room, sidewalks, parking landscape, both during an event and nonevent times. This includes but is not limited to replenishing supplies, sweeping, mopping, dusting, trash removal and sorting, vacuuming, washing, lawn work, snow and ice removal. Must be at least 18 years of age.

Essential Duties & Responsibilities

• Maintain the general building and ground in a safe and clean manner.
• Perform cleaning and janitorial tasks as required or assigned. 
• Empty trash and wastebaskets. 
• Transport trash and waste to proper disposal areas, and sort recycling as needed.
• Operate custodial equipment and other related equipment as required.
• Set-up & tear-down of tables and chairs for events.
• Assist with event clean-up.
• Clean and sanitize restrooms and replenish supplies.
• Clean and sanitized other public areas around the premises.
• Assist with snow and ice removal.
• Assist with landscape maintenance.
• Other duties may be assigned.

Knowledge, Abilities and Skills

• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Work independently and as a team, exercising good judgment and initiative.
• Maintain an effective working relationship with clients, employees, and patrons.
• Ability to work flexible hours including daytime, evening, weekends, and holidays.
• Ability to stand for extended periods of time. 
• Ability to regularly lift and/or move up to 50 pounds. 
• Physical demands of prolonged repetitive motions normally associated with mopping, sweeping, buffing, dusting, and climbing.
• Ability to work inside or outside environments.
• Hours are event based, and daytime hours are limited.

Training and Experience

• Experience in similar setting preferred

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 6/9/22
Closed: When filled

POSITION: F&B Inventory Control Supervisor
DEPARTMENT: Food & Beverage
REPORTS TO: Senior F & B Operations Manager
FLSA STATUS: Part-Time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for F&B Inventory Control Supervisor for ASM Global/Pinnacle Bank Arena. This position is an essential position in implementing and monitoring procedures to ensure that proper inventory is in all Food & Beverage locations. The position will assist management in the audit of all concession areas related to inventory movement for the integrity and accuracy.  This individual will lead the counts in a program to identify and eliminate any problems found in daily inventory counts and assist the warehouse with their inventory control procedures. 

Essential Duties and Responsibilities

• Monitor all key functions related to inventory transactions to assure that they are accurate and timely.
• Coordinate the End of Month inventory count process.  This includes entering inventory counts, reviewing discrepancies, spot check recounts.
• Verify transfers in and out of warehouse for accuracy.
• Data entry of all invoices within a Purchase Order software
• Assist in maintaining Point of Sale system on a daily basis
• Reads & understands a concession stand worksheet
• Verifies signatures, item totals, and amounts on the stand worksheet
• Retrieve information from the stand folders for data entry
• Maintain reports & prints required reports
• Assist with the distribution of folders & worksheets for the next game day
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Must have or obtain local Health and Alcohol permits within 30 days of employment
• Prior experience with Inventory control preferred but not required
• Must have the ability to work a flexible schedule including days, nights, weekends, and holidays based upon event schedule

Skills and Abilities 

• Effective communication skills – ability to understand and follow direction.
• Ability to prioritize tasks, handle multiple projects simultaneously in a high pressure environment
• Experience in MS Excel, and MS Word.  Ability to create and maintaining documents and spreadsheets
• Expert knowledge of Quest
• Ability to adhere to SMG’s Inventory control policies and procedures
• Basic math skills
• Ability to work effectively with others in a fast paced environment.
• Must have professional demeanor attitude.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Data entry on the computer keyboard with repetitive hand/finger motions.
• Sitting in a small office environment for extended period of time.
• Walking, bending, lifting, reaching, and repetitive motions for an extended period of time.
• May be exposed to variable temperatures, including extreme hot and cold, depending on season.
• Work is indoor and outdoor
• May be required to work in confined and/or narrow spaces.
• Small office environment

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 6/20/22
Closed: When filled

POSITION: Senior F&B Operations Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Director of Food & Beverage
FLSA STATUS: Full-Time Salaried, Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Senior F&B Operations Manager for ASM Global/Pinnacle Bank Arena. This position is essential in daily Management of the Food and Beverage Concessions Department at Pinnacle Bank Arena and Pinewood Bowl.  Including; Oversight & Management of Warehouse Operations, Concessions Management, Hiring, Staffing, Training, NPO Groups, Cash Room Management, Inventory, Financials & Reporting, Budgeting & Forecasting and any reports required by the Food & Beverage Director, Property General Manager, or Finance Director.


Essential Duties and Responsibilities

• Oversee Recruiting, Hiring and Training all Food & Beverage Concessions/Warehouse Managers and Supervisors.
• Serves as a direct Supervisor for the F&B Concessions Managers and Supervisors and others as may be determined.  Also will fulfill the role of Director of F&B in his absence. 
• Supports the Kitchen as well as the Catering/Premium Departments with Equipment Needs, POS and Purchasing.
• Ensure proper hiring and training of all Food & Beverage Attendants, Cashiers, Bartenders, & Warehouse Personnel.
• Ensure planning, assigning, and directing work for employees, and non-profit groups is conducted in a timely manner.
• Ensures hands on supervision of concessions employees and non-profit employees by Concessions Managers.
• Attend weekly Food & Beverage meeting and Arena Operations meeting.
• Maintains POS Database and System and act as the Account Administrator.
• Oversee the process to maintain all Food & Beverage Equipment to include; cleanliness, scheduled PMs, annual maintenance, and forecasted replacement equipment listed based upon depreciation and/or need.  Bid out new Equipment.
• Maintains a comprehensive Food & Beverage Equipment Inventory including all Small wares completed annually.
• Ensure proper compliance with local Health Department and SAVOR…Safe Beverage regulations are followed.
• Must maintain current Health Department certifications, Savor certifications and State certifications.
• Must maintain current Manager ServSafe, Alcohol ServSafe and Allergens ServSafe.
• Be creative regarding F&B selection, pricing, merchandising, and marketing.
• Attention to detail and consistency in every aspect of service is a must.
• Position is very hands on with considerable interaction with clients and guests during events.
• Directs all purchases for Food & Beverage Department, including Alcohol.
• Works with Director of F&B to assist and conduct financial reporting, forecasting, and maintaining the WOR report.
• Assists the Director of F&B in holding managers accountable regarding Cash Handling, Increasing Revenue, Sales Goals, Inventory Control, Training, Hiring, Disciplinary Action, Budgets and Payroll.
• Maintain access to all Part-Time F&B Payroll, Code Warehouse Staff and Verify all F&B Payroll.
• Insure all PCI Compliance Training is up to date for all Part-Time Staff, Volunteers and Contractors.
• Maintain access to Marketplace and conduct all purchases through this system.
• Process Invoices with the F&B Account Manager.
• Food & Beverage Inventory, ordering, receiving and controls.
• Assists the Director of F&B with menu selection and development in conjunction with the Executive Chef.
• Work with HR to ensure consistency in personnel management, and uphold the expectations set forth in the SMG business conduct policy.
• Maintain the highest standards of business ethics.
• Daily contact with all Departments, clients and employees.
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
• Directly responsible for the Supervision of the F&B management team in conjunction with the Director of F&B

Education and/or Experience

• Bachelor’s Degree in applicable field of study (experience in lieu of education acceptable – in addition to other experience requirements.)
• At least five years of management experience.
• Advanced oral and written communication skills.
• At least four years’ experience in Food & Beverage Operations.

Skills and Abilities

• Knowledgeable in accounting aspects of Food & Beverage.
• Strong orientation to customer service and ability to work with other staff members in the facility.
• Results oriented individual with the ability to meet required budgetary goals.
• Excellent organizational, planning, communication and inter-personal skills.
• Ability to undertake and complete multiple tasks.
• Computer skills to include Excel programs.
• Must know or be willing to learn Quest and other F & B Software
• Serve-safe certified
• Ability to be creative with buffet presentations and maintain a quality product.
• Attention to detail and service oriented.
• Must provide training and support to all Food & Beverage Employees

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand & walk for long periods of time
• Use hands to finger, handle, or feel and reach with hands and arms
• Ability to regularly lift and /or move up to 50 pounds

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 6/20/22
Closed: When filled

POSITION: Premium Seating Manager
DEPARTMENT: Ticketing
REPORTS TO: Director of Ticketing & Premium Services
FLSA STATUS: Full-Time Salary, Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Premium Seating Manager for ASM Global/Pinnacle Bank Arena. This position, under general supervision of the Director of Ticketing & Premium Services, oversees all event service and operation activities for luxury suites and premium seating. This position is responsible for providing the best customer service possible to the Club Seat holders, Suite holders and Loge Box holders; retaining their support and keep them renewing their contracts; and managing, recruiting, scheduling, coordinating, training and deploying Concierge staff for all premium events at the facility.

Essential Duties and Responsibilities

• Manages concierge during specific events to resolve customer-related issues
• Gains knowledge of Suite/Loge/Club clientele in order to provide excellent customer service
• Work closely with ticket office to ensure ticket integrity and high levels of service for premium seating clients, ticket coordination
• Responsible for ticket fulfillment, utilize Ticketmaster and Archtics ticketing system as a database for account history, ticket orders
• Accountable for updating and maintaining arena ticketing system with current client information
• Assist in developing and delivery of promotional emails through mailchimp and TM Messenger software
• Plans and monitors special events/value-added programs and gifts for suite, loge and club seat holders
• Assists in developing the policies and procedures manuals for the concierge staff
• Responsible for developing, implementing and overseeing all service and operation policies, procedures and programs;
• Assists in the development and coordination of premium food and beverage functions.
• Administers premium services that includes Premium Garage parking 
• Serves as a liaison with other event staff affecting the suite levels, including Security, Maintenance, Event Services, Food & Beverage and Guest Services departments and teams;
• Provides on-going communication and problem resolution to customers throughout the events and daily contact on issues dealing with event announcements, account changes, suite décor and maintenance;
• Manages suite signage: gathering and preparing equipment and signs;
• Monitors and implements suite, loge and club inventory and major maintenance of suites and loges;
• Assist clients in fulfilling additional ticket requests
• Fulfill premium orders for Pinewood Bowl Theater concert series
• Fulfill group orders as requested
• This position is located in the Ticket Office and will assist with day to day operations of the Ticket Office.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor’s Degree in business administration and/or other degree related to Public Relations and Hospitality; or equivalent experience required.
• Minimum of 1 year management experience in customer service with excellent communication skills.
• Minimum of 1 year industry related experience.
• Ticketmaster and Archtics preferred

Skills and Abilities

• Recognize and solve related problems efficiently and rapidly while handling a large volume of tickets and cash.
• Demonstrate knowledge of principles of bookkeeping, accounting and box office procedures.
• Work in a fast paced environment and handle heavy workload, which can present stressful situations.
• Handle multiple tasks simultaneously. 
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. 
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Work independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, employees, patrons and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.
• Must be able to work independently with little or no supervision.
• Ability to speak effectively before groups of customers.
• Must be able to support a one team environment

Supervisory Responsibilities

• Responsible for interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.

Computer Skills

• Operate computerized ticketing system and a personal computer using Windows and Microsoft Office software.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 50 pounds. 
• This position requires minimal stooping and lifting, but substantial walking.  Must be able to stand or sit for long periods of time.
• This position requires working outdoors at Pinewood Bowl Theater events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 7/1/22
Closed: When filled

POSITION: Cook
DEPARTMENT: Food & Beverage
REPORTS TO: Executive Chef & Sous Chef
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Cook position with ASM Global/Pinnacle Bank Arena.  The Cook is responsible for assisting the Executive Chef and Sous Chef by maintaining the highest level of food quality, presentation and timing. This position also assists in preparing for the day to day operations of the kitchen.  Serves meals by reviewing recipes; assembling, combining and cooking ingredients; in addition to, maintaining a sanitary kitchen.

Essential Duties and Responsibilities

• Knowledge of various cooking procedures and methods (grilling, baking, boiling, etc.)
• Prep ingredients for cooking (chopping, peeling vegetables, cutting meats, etc.)
• Basic understanding of food ingredients
• Have a basic understanding of how to read and execute a recipe
• Making precise measurements
• Ensure all food and other items are stored properly with receive dates
• Proper handling of raw and/or prepared foods and non-food supplies
• Testing the temperature of food and knowledge of proper cooking temperatures
• Distribute and store clean pots, dishes and utensils
• Washing dishes and taking out trash
• Must adhere to the ASM Global dress code which includes wearing  black pants and non-slip soled closed toe shoes
• Comply with outlined safety regulations and procedures
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED) required
• Must be at least 18 years of age
• Culinary certification or degree from a culinary school preferred, but not required
• Food Handlers Permit Required in accordance with the Lincoln-Lancaster Health Department
• ServSafe Certification preferred, but not required
• 1-3 years food service or restaurant experience required

Skills and Abilities

• Basic working knowledge of food and beverage
• Ability to work in a team
• Ability to follow oral and written instructions and effectively perform the work
• Fundamental understanding of sanitation, cleanliness and personal hygiene
• Positive attitude and neat appearance
• English preferred as primary language, but not required
• Must be able to stand and walk for the duration of the shift

Working Conditions

• Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
• May be required to work additional hours as dictated by the work load and staffing
• Must be willing to work evenings, weekends and holidays

Physical Demands

• Requires moderate physical efforts.  Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact 402-904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 7/21/22
Closed: When filled

POSITION: Dishwasher
DEPARTMENT: Food & Beverage
REPORTS TO: Executive Chef & Sous Chef
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Dishwasher position with ASM Global/Pinnacle Bank Arena.  The Dishwasher maintains a clean kitchen, properly washes and sorts soiled dishes and keeps dish area free of clutter and organized.  Ensures that the dish area is setup properly, including dish machine and sinks, in accordance with ASM’s applicable standards and procedures.

Essential Duties and Responsibilities

• Scrape and sort dishes before loading them into a dishwashing machine for cleaning
• Maintain dishwashing machine and report any mechanical faults to Executive Chef or Sous Chef
• Monitor dish machine water temperature during sanitized wash cycle and record temperature on log
• Washes dishes, glassware, pots, pans, flatware and kitchen items using dish machines or by hand
• Places clean dishes, utensils and cooking equipment in storage areas after they have air-dried
• Clean work areas including equipment, floors, walls and cooking areas
• Ensures that all chemicals for dish machine and 3-compartment sink are kept filled 
• Keeps all kitchen wares storage areas clean and orderly
• Remove trash from kitchen and transports to dumpster and clean/sanitize all garbage cans 
• Assists with accepting delivery items and storage of such items
• Transfers supplies and equipment between storage and work areas by hand or using carts
• Occasionally assist in kitchen prep
• Must adhere to the ASM Global’s dress code which includes wearing black pants and non-slip soled closed toe shoes

Education and/or Experience

• High school diploma or general education degree (GED) preferred
• Must be at least 18 years of age
• Food Handlers Permit Required in accordance with the Lincoln-Lancaster Health Department

Skills and Abilities

• Ability to understand and follow direction
• Ability to work nights, weekends and holidays
• Ability to complete required pre-employment food service training, if applicable
• Ability to work in a team
• Positive attitude and neat appearance
• English preferred as primary language, but not required
• Working Conditions
• Will be in contact with chemical cleaning agents
• Hazards include, but are not limited to, cuts from broken glass, metal cans, scalds and burns, slipping and tripping
• Frequently immerses hands in water; works frequently in a hot and damp environment

Physical Demands

• Ability to stand and walk for entire length of shift
• Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves
• Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting 
• Pushing and pulling occasionally, to move equipment, mops and brooms
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

Click here to apply

Recruiter- Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 7/21/22
Closed: When filled

POSITION: Building Security Guard
DEPARTMENT: Operations
REPORTS TO: Security Manager
FLSA STATUS: Part-Time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Building Security Guard for ASM Global/Pinnacle Bank Arena. This position, under general supervision of the Security Manager, patrols assigned areas and protects patrons and property.

Essential Duties and Responsibilities

• Tour post periodically to ensure safety of patrons, staff, vendors, participants and others on premises.
• Handle any disturbances or problems that arise during event or at the facility.  If necessary, escort disruptive individual(s) to security office and/or off the premises.
• Write incident reports and meet with security manager to review procedures.
• Inspect alarms and fire extinguishers/sprinkler systems to ascertain they are set to operate.  Inspect premises for signs of intrusion or tampering.
• Tour facility, examining doors, windows and gates to ensure they are secure.
• Assist with crowd control inside and outside of premises.
• Control unusual circumstances and events during fire, storms, riots and other emergencies.
• Respond immediately to emergency situations -- answer alarms and investigate disturbances.  
• Act in a professional manner with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Document all shipping and receiving.
• Keep record of all keys and other facility equipment that are signed out.
• Work part-time extended and/or irregular hours including nights, weekends and holidays as needed.
• Must be able to pass background and credit check.
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Security experience preferred.
• Bi-lingual is beneficial.  
• Must be 18 years of age or older

Skills and Abilities

• Demonstrate knowledge of security issues related to a major sports and entertainment venue.
• Handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations.
• Meet the physical demands of this job, which include being able to get in and around the facility, lifting 50 pounds,  extensive walking to patrol all parts of building including all stairwells, climbing and moderate to loud noises.
• Operate equipment such as light trucks, Gator, pallet jacks, forklifts, genie lifts, carts fire extinguishers or other light power driven equipment.
• Operate a personal computer using Windows and Microsoft Office software.
• Operate portable radio and standard office equipment including copier and fax machine.
• Follow oral and written instructions and communicate effectively with other in both oral and written form.
• Organize and prioritize work to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Work independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Be licensed and insured to operate a motor vehicle in the United States.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

Note

• The essential responsibilities of this position are described under the headings above.
• They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 8/2/22
Closed: When filled

POSITION: Assistant Box Office Manager
DEPARTMENT: Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Full-Time Salary, Exempt

Summary

• ASM Global has an immediate opening for the position of Assistant Box Office Manager under general direction of the Box Office Manager (BOM) The Assistant Box Office Manager acts as the liaison between the Box Office Manager, staff and the general public.

Essential Duties & Responsibilities

• Supervise all full and/or part-time box office personnel.
• Assist in managing box office night of show activities.
• Contact with promoters on a daily basis in absence of BOM.
• Assist in building shows in the ticketing system.
• Train staff on ticketing system and other aspects of ticket operations. 
• Assist in the supervision, training and motivation of employees. 
• Prepare payroll time records for box office personnel.
• Prepare work schedule for part-time employees.
• Assist in communications with promoter(s), Director of Finance and Director of Sales & Marketing to obtain updated event schedules and provide ticket sales information.
• Set-up ticketing and coordinate sales for events at PBA and PWBT.
• Coordinate the house sale for all ticketed events while supervising tickets sellers.
• Prepare and consolidate bank deposits of sales receipts.
• Directly responsible for vault funds, cash advances, promoter advances, and denominations needed for ticket sales.
• Coordinate ticketing and settlement in absence of the Box Office Manager.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Other duties as assigned.

Qualifications & Skills

• Recognize and solve related problems efficiently and rapidly while handling a large volume of tickets and cash.
• Operate standard office equipment including copier and fax machine.
• Handle/reconcile large sums of money utilizing prescribed cash management controls.
• Demonstrate knowledge of principles of bookkeeping, accounting and box office procedures.
• Work in a fast paced environment and handle heavy workload, which can present stressful situations.
• Handle multiple tasks simultaneously. 
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. 
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Work independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, employees, patrons and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.
• Must be able to work independently with little or no supervision.
• Ability to speak effectively before groups of customers.

Minimum Education & Experience

• High School or GED Certificate graduate.
• Minimum of one (1) year work related experience and/or training.
• Ticketmaster experience preferred.

Supervisory Responsibilities

• Responsible for interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.

Computer Skills

• Operate computerized ticketing system and a personal computer using Windows and Microsoft Office software.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• The employee must occasionally lift and/or move up to 50 pounds. 
• This position requires minimal stooping and lifting, but substantial walking.  Must be able to stand or sit for long periods of time.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 8/19/22
Closed: When filled

POSITION: Audio Visual Technician
DEPARTMENT: Operations
REPORTS TO: Technical Services Manager
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Audiovisual Technician for ASM Global/Pinnacle Bank Arena. The Audiovisual Technician reports to the Technical Services Manager and is primarily responsible for providing labor for all technical aspects of production.

Essential Duties and Responsibilities

• Hang and focus lights, assemble staging and sound systems as per show needs.  
• Operate Sound Consoles, Light Boards, Musco House Lighting system, Scoreboard/Ribbon Board Click Effects, and Video Switchers as necessary.
• Operate Cisco StaduimVison IPTV Software as needed.  Assist with TV/DMP Hardware as needed.  
• Unload and load Client Trucks.  
• Move scenery on and off stage per show needs.
• Install and remove Internet/Telephone Equipment.
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Demonstrate proper knowledge and use of all procedures, techniques, machines, materials, equipment, and tools used in technical construction and maintenance.
• Demonstrate proper knowledge and technique in the use of lighting, sound, audiovisual, and rigging equipment used by the Pinnacle Bank Arena.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered while working.
• Read and comprehend blueprints, drawings, and other related materials.
• Follow oral and written instructions and communicate effectively with others in both oral and written forms.
• Physical demands of the position include climbing, lifting, and carrying.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.
• Ability to work flexible hours including daytime, evening, weekends, and holidays.

Education and/or Experience

• High school diploma or GED Certificate and/or an equal amount of professional experience

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter- Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 8/23/22
Closed: When filled

POSITION: Information Systems Technician (IT Tech)
DEPARTMENT: Operations
REPORTS TO: Technical Services Manager
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an IT Technician for ASM Global/Pinnacle Bank Arena. Under general supervision of the Technology Manager, you will be working in an IT & AV environment like few others. This is a challenging and fast paced Industry where no two days are the same.
• You will be exposed to a unique blend of the IT and AV worlds, along with enjoying a variety of Concerts/Basketball/Misc. Events.

Essential Duties and Responsibilities

• Assist with Repair/Inventory of all Network Equipment including PCs & Laptops/Peripherals/Servers/Switches.
• Provide Help Desk Support for Windows versions, MS Office versions, Outlook365 and a variety of other programs.
• Provide assistance in Window Server 2012/2016/2019 Management.
• Work with IT/AV related Software/Hardware.  StadiumVision Software, DMPs and 300+ TVs.
• Work with PBA WiFi Networks.  200+ AP Software/Hardware.
• Work with Scoreboard/Ribbon Board Click-Effects Software/Hardware.  
• Work with Musco Sports Lighting and Sound Software/Hardware, along with AV Managers as needed.
• Update and maintain Cisco VoIP Phone Systems.
• Work extended and/or irregular hours including nights, Holidays and weekends, as needed.
• Maintain attitude of “do whatever it takes”.
• Other duties may be assigned.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities 

• Demonstrable proper knowledge and technique in the use and maintenance of Desktop and Laptop computers.
• Demonstrable proper knowledge and technique in the use of Microsoft Windows Software, Microsoft Office Products, Basic Routing and Networking (Cisco), Basic Server Maintenance and Cabling.
• Cisco Managed Switch Programming a plus.
• Demonstrable proper knowledge and use of all procedures, techniques, machines, materials, equipment and tools used in technical construction and maintenance.
• Possess knowledge and experience in industry terminology, event-related services, facility capabilities and technical requirements for the types of events anticipated at the facility. 
• Possess an understanding of facility’s electrical, mechanical and other systems.
• Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment.
• Read and comprehend blueprints, drawings and other related materials.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Meet physical demands of job, which entail climbing, lifting and carrying.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.

Education and/or Experience

• Bachelor’s degree from an accredited four-year college or university and two years related experience and/or training – or an equivalent combination of education or experience.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 8/23/22
Closed: When filled

POSITION: Box Office Manager
DEPARTMENT: Box Office
REPORTS TO: General Manager
FLSA STATUS: Full-Time Salary, Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Box Office Manager for Pinnacle Bank Arena. This position oversees ticket sales and all aspects of box office operation.
• Essential Duties and Responsibilities
• Include the following. Other duties may be assigned.
• Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual.
• Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner.
• Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration.
• Builds and modifies all computer ticket events and issues computer access codes to facility management.
• Coordinates with event promoters to establish the house scale for all ticket events.
• Maintains communication with ticket company representatives for updates and/or revisions in computer operations.
• Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative.
• Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.
• Prepares and presents the final box office statement for settlement of each event.
• Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.
• Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules.
• Assists or sells tickets as needed.
• Opens and/or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.  
• Maintains accurate count of tickets sold, money received from ticket sellers and change banks.
• Prepares and submits a daily report of business transactions.
• Makes bank deposits.

Qualifications 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

• Supervises, schedules, instructs, and trains ticket sellers as to the proper selling procedures.  Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.

Education and/or Experience

• Bachelor’s Degree with a minimum of (3) three years directly related experience or equivalent education and experience

Skills and Abilities

• Superior customer service and problem solving skills required.
• Knowledge and experience with financial procedures and managing statistics electronically.
• Pervious supervisor and leadership experience.
• Advance computer skills including proficiency in Microsoft Office required. Experience with electronic ticketing systems preferred.
• Must be able to work independently.
• Ability to work irregular hours in addition to normal business hours as needed.
• Excellent written and verbal skills, organizational ability, and interpersonal skills.
• Ability to effectively supervise box office staff.
• Ability to prioritize multiple projects.
• Professional presentation, appearance and work ethic.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Specific physical demands of this job include, occasional sitting, focusing on and operating a personal computer several times a day, the ability to read printed words and numbers in printed form and on computer/terminal monitor, communicating by telephone for up to 30 minutes at a time on a daily basis, stand several times a day for up to five minutes to operate photocopier, FAX machine, hearing sufficient to clearly hear voices, alarms, bells and horns, daily standing and walking for up to 15 minutes at a time to move throughout the facility and service events and write using pen/pencil or personal computer keyboard for up to 30 minutes at a time on a daily basis.

Note

• The essential responsibilities of this position are described under the headings above.
• They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact (402) 904-5635.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 9/6/22
Closed: When filled

POSITION: Event Security
DEPARTMENT: Event Services
REPORTS TO: Director of Event Services
FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Event Security for ASM Global/Pinnacle Bank Arena. The Event Security report to the Event Services Manager and is responsible for patrolling all areas of arena property and parking lots, securing doors, ensuring the safety of all guests, employees, and contract labor while on premises, and securing property during move in/out of trade shows, conventions, or events.

Essential Duties and Responsibilities

• Stand guard during events.  Tour post periodically to ensure safety of patrons, staff, vendors, participants, and others on premises.
• Handle any disturbances or problems that arise during events at the facility.  If necessary, and in conjunction with local law enforcement, escort disruptive individuals off the premises.
• Report incidents to supervisor so incident report can be written.
• Inspect premises for signs of intrusion or tampering.
• Tour facility, examining doors, windows, and gates to ensure that they are secure.
• Assist with crowd control inside and outside of arena.
• Assist in the control of unusual circumstances and events during fire, storms, riots, and other emergencies.
• Respond immediately to emergency situations-answer alarms and investigate disturbances.
• Act in a professional manner with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Ensure that every client, patron, and vendor receives the best services possible.
• Perform other tasks as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Must be 18 years or older, Graduated from High School or G.E.D

Skills and Abilities

• Ability to work extended and/or irregular hours including nights, weekends and holidays as needed.
• Ability to deal effectively with public and other employees
• Ability to stand for long periods of time and climb stairs
• Ability to work inside and outside
• Must be neat and clean in appearance 
• Initiative to follow through on problems in the absence of supervisors and make the appropriate decision.
• Must be able to follow oral and written instructions and communicate effectively with others
• Must be able to work a flexible schedule including nights, weekends, and holidays

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Click here to apply

Recruiter - Kori Madsen
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508

Applicants that need reasonable accommodations to complete the application process may contact 402-904-5635.
    
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 9/8/22
Closed: When filled