Employment

Thank you for your interest in Pinnacle Bank Arena, an SMG-managed facility. SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.  VEVRAA Federal Contractor. If you have any questions, please feel free to contact Amy Tipton, Human Resources Manager, at 402.904.5635 or email [email protected].

Catering Attendant

POSITION: Catering Attendant
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Premium Suites & Catering Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Catering Attendant at the Pinnacle Bank Arena.  The Catering Attendant oversees all catering functions to ensure that the assigned events and activities are organized and executed resulting in the complete satisfaction of the guests attending the event.

Essential Duties & Responsibilities

  • Assists in maintaining, organizing and cleaning all banquet equipment.
  • Attention to detail and consistency in every aspect of service.
  • Ensures all signage is properly displayed for each event
  • Fulfill the service per each Banquet Event Orders (BEO), as well as Catering Department Service Standards.
  • Must adhere to the SMG dress code which includes wearing black pants and non-slip soled closed toe shoes.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Communicate effectively with management, staff, and clients.
  • Organized, able to prioritize, and have strong time-management skills.
  • Positive and able to motivate staff to offer hospitality service which exceeds guests’ expectations.
  • Able to work a flexible schedule, including weekends and holidays as well as spur of the moment events.
  • Able to work independently, as well as a team player.
  • Able to be creative with buffet presentations, and maintain a quality product.
  • Maintain valid food handlers and alcoholic beverage server permits required by Department of Health.

Working Conditions

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds
  • May be exposed to variable temperatures, including extreme hot and cold, depending on season

Education & Experience

  • 6 months to 1 year of service experience in a restaurant, catering facility or club environment preferred
  • Must be at least 19 years of age

APPLY AT

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000426742006#/

SMG Participates In E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected Veterans to apply.  VEVRAA Federal Contractor.

Open: 10/23/18
Closed: When filled

Concessions Attendant

POSITION: Concessions Attendant
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Concessions Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Concessions Attendants at the Pinnacle Bank Arena and Pinewood Bowl. The Concessions Attendant reports to the Concessions Manager and operates the concession stand in accordance with SMG’s policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner and utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.

Essential Duties & Responsibilities

  • Follows Concession Manager/Supervisor’s assignments for opening procedures and food preparation
  • Prepares food and beverage items using proper procedures and sanitation guidelines
  • Is cost conscious, does not over-portion and records all waste
  • Keeps work area and equipment neat and clean
  • Properly cleans equipment and follows the Concession Manager/Supervisor’s closing instructions
  • Other duties may be assigned.

Knowledge, Skills and Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards of proper grooming and appearance are crucial
  • Ability to complete required pre-employment food and alcohol service training
  • Effective communication skills; ability to communicate with coworkers and guests and receive orders
  • Ability to work effectively with others
  • Ability to work in fast-paced environment

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces 

Education and Experience

  • Previous food service experience preferred
  • Must be at least 19 years of age and able to pass a credit check

TO APPLY

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000388968606#/

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA/Federal Contractor.

Open: 7/16/18
Closed: When filled

Concessions Cook

POSITION: Concessions Cook
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Stand Manger / Supervisor
FLSA STATUS: Non-Exempt Hourly

The Cook prepares and serves hot and/or cold food items, in accordance with SMG’s Universal Service Standards and applicable Operational Standards.

Essential Duties & Responsibilities

  • Properly prepares, measures, and portions all food items in a timely manner. 
  • Complies with all quality standards, department rules, policies and procedures
  • Utilizes and sets up kitchen equipment to prepare food items
  • Packages all products to proper specifications
  • Performs opening, closing and side work duties as instructed 
  • Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked
  • Uses waste control guidelines and records all waste on spoilage sheet
  • Must adhere to SMG dress code which includes wearing black pants and non-slip soled closed toe shoes.
  • Performs other duties assigned 

Knowledge, Skills & Abilities

  • Ability to read and understand food orders.
  • Pleasant and friendly. 
  • Ability to communicate with others and work in a fast-paced environment
  • Attentive and detailed oriented and capable of following procedures and taking directions
  • Basic math skills; ability to understand, calculate and follow basic measurements and proportions
  • Maintain valid food handler permit required by the Department of Health.

Physical Requirements

  • Manual dexterity sufficient to cut, prepare burgers, drop and lift fry baskets.
  • Ability to lift and carry to 50lbs 
  • Ability to move rapidly and coordinate multiple orders
  • Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting
  • Pushing and pulling occasionally, to move equipment, mops and brooms
  • Kitchen environment – noise levels may be moderate to high
  • Works frequently in a hot and damp environment
  • May be exposed to variable temperatures, include extreme hot and cold, depending on season

Education & Experience

  • High school education is desired.
  • 6 months to 1 year previous food service experience desired. 

APPLY AT

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000405076206#/

SMG participates in E-Verify
SMG is an Equal Opportunity Employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 8/27/18
Closed: When filled

Concessions Stand Lead

​POSITION:         Concessions Stand Lead
DEPARTMENT:    Savor….Food & Beverage
FLSA STATUS:     Non-Exempt Hourly

The Concessions Stand Lead operates the concession stand in accordance with SMG policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner; utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.

Essential Functions

  • Enforces SMG/Savor policies and procedures
  • Completes inventory counts prior to an event
  • Assigns associate duties
  • Conducts pre-shift meetings
  • Monitors production levels
  • Must adhere to the SMG dress code which includes wearing black pants and non-slip soled closed toe shoes
  • Other duties as assigned

Education and Experience

  • Previous food service experience preferred

Knowledge, Skills and Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards of proper grooming and appearance
  • Ability to complete required pre-employment food and alcohol service training
  • Effective communication skills; ability to communicate with coworkers and guests and receive orders
  • Ability to work effectively with others
  • Ability to work in fast-paced environment

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces

TO APPLY

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000440087806#/

SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 12/4/18
Closed: When filled

Concessions Supervisor

POSITION:    Concessions Supervisor
DEPARTMENT:     Food & Beverage
REPORTS TO:     Concession Manager
FLSA STATUS:    Non-Exempt Hourly

POSITION SUMMARY

  • Oversees operation of assigned concessions outlets, supervises concessions associates and non-profit volunteers if applicable, in accordance with the Company’s Universal Service Standards and applicable Operational Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervises and coordinates activities of concession associates on a per shift basis, including scheduling, training, counseling and enforcing work procedures and service standards.
  • Observes, evaluates and documents job performance of stand attendants, stand leads and assists with stands personnel performance.
  • Inspects all stands and portables in the assigned area.
  • Ensures that all equipment is set up properly and operating efficiently and accurately.
  • Ensures all stands, portable carts and surrounding areas remain clean, sanitized and safe.
  • Analyses and resolves all problems with associates, guests and the operations with the assistance of Management.
  • Cashes out associates following cash handling procedures; investigates “over and shorts” with stand leads and volunteer groups.
  • Estimates requests and inspects supplies and inventory.
  • Ensures accuracy of all deliveries.
  • Adheres to and enforces inventory and labor control measures.
  • Performs opening and closing procedures for assigned area.
  • Performs other duties as assigned.

NON-ESSENTIAL FUNCTIONS

  • Assists concession associates in serving guests as business levels demand.
  • Assists management in performing inventory counts.

Education & Experience

  • Minimum of one year experience in foodservice position required; previous experience as a stand attendant or stand manager preferred.
  • Previous cash handling/cashier experience required.
  • Previous supervisory experience preferred.

KNOWLEDGE, ABLILITES AND SKILLS

  • Excellent guest service skills; ability to adhere to Universal Service Standards.
  • Ability to complete required pre-employment sanitation and alcohol training.
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
  • Basic math skills; ability to accurately account for cash and inventory.
  • Strong verbal and written communication skills – ability to communicate with staff and prepare written stand reports after each event.
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
  • Highly motivated, ability to take initiative.
  • Ability to work effectively with others.
  • Ability to work in fast-paced environment.

Physical Requirements

  • Frequent walking throughout entire facility for entire length of shift.
  • Constant standing, bending, reaching and repetitive motions.
  • Ability to perform normal lifting of stock up to 50 pounds.

Environmental Working Conditions

  • May be exposed to variable temperatures including extreme hot and cold depending on season.
  • Knowledge of tow motors, power / pallet jacks and Cushman carts

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000365127706#/

SMG participates in E-Verify.

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 12/4/18
Closed: When filled

Cook

POSITION: Cook
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Sous Chef
FLSA STATUS: Hourly – Non-Exempt

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Cooks at the Pinnacle Bank Arena. The Cook reports to the Sous Chef and prepares and serves hot and/or cold food items, in accordance with SMG’s Universal Service Standards and applicable Operational Standards.
The Cook prepares and serves hot and/or cold food items, in accordance with SMG’s Universal Service.

Essential Duties & Responsibilities

  • Properly prepares, measures, and portions all food items in a timely manner. 
  • Complies with all quality standards, department rules, policies and procedures
  • Utilizes and sets up kitchen equipment to prepare food items
  • Packages all products to proper specifications
  • Performs opening, closing and side work duties as instructed 
  • Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked
  • Uses waste control guidelines and records all waste on spoilage sheet
  • Must adhere to SMG dress code which includes wearing black pants and non-slip soled closed toe shoes.
  • Performs other duties assigned 

Knowledge, Skills & Abilities

  • Ability to read and understand recipes and food abbreviations
  • Pleasant and friendly; ability to adhere to Universal Service Standards 
  • Ability to communicate with others and work in a fast-paced environment
  • Attentive and detailed oriented and capable of following procedures and taking directions
  • Maintain valid food handler permit required by the Department of Health.

Physical Requirements

  • Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids
  • Ability to lift and carry up to 50lbs and operate dangerous kitchen equipment
  • Standing and walking for entire length of shift
  • Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting
  • Pushing and pulling occasionally, to move equipment, mops and brooms
  • Kitchen environment – noise levels may be moderate to high
  • Works frequently in a hot and damp environment
  • In contact with sharp knives, slicers, boiling liquids, hot pans, etc
  • Frequently immerses hands in water

Education & Experience

  • High school education is desired; participation/enrollment in culinary program a plus
  • 6 months to 1 year previous experience in back-of-the-house foodservice position preferred
  • Must be at least 18 years of age

To Apply

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000402405106#/

SMG participates in E-Verify
SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 8/17/18
Closed: 1/1/19

Dishwasher

POSITION: Dishwasher
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Sous Chef
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Dishwashers at the Pinnacle Bank Arena. The Dishwasher reports to the Sous Chef Chef, maintains the dish room and dishwashing machine, and washes and properly stores all dishes, in accordance with SMG’s applicable standards and procedures.

Essential Duties & Responsibilities

  • Washes dishes, glassware, pots, pans, flatware and kitchen items, using dish machines or by hand
  • Places clean dishes, utensils and cooking equipment in storage areas
  • Cleans work area including equipment, floors, walls and cooking area
  • Ensures that all levels for sanitizer on dish machine and pot sinks are at specific requirements for health standards
  • Keeps all kitchen wares storage areas clean and orderly
  • Removes trash from dish room and transports to dumpster and cleans and sanitizes garbage cans 
  • Stocks supplies such as food, dishes, and utensils in serving stations, cupboards, refrigerators and salad bars
  • Assists with accepting delivery items and storage of such items
  • Transfers supplies and equipment between storage and work areas, by hand or using hand trucks
  • Assists in cleaning and preparing various foods for cooking or serving as needed
  • Must adhere to the SMG dress code which includes wearing black pants and non-slip soled closed toe shoes
  • Performs other duties as assigned

Food & Beverage duties 

  • Follows Executive Chef/Supervisor’s assignments for opening and closing procedures
  • Prepares food and beverage items using proper preparation procedures and sanitation guidelines
  • Keeps work area and equipment neat and clean

Knowledge, Skills & Abilities

  • Ability to understand and follow direction
  • Ability to complete required pre-employment food service training, if applicable
  • Ability to work cooperatively with others
  • Ability to adhere to Company’s Universal Service Standards

Physical Requirements

  • Ability to stand and walk for entire length of shift
  • Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves in storerooms and freezers
  • Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting 
  • Pushing and pulling occasionally, to move equipment, mops and brooms

Environmental Working Conditions

  • Will be in contact with chemical cleaning agents
  • Hazards include, but are not limited to, cuts from broken glass, metal cans, scalds and burns, slipping and tripping
  • Frequently immerses hands in water; works frequently in a hot and damp environment

Education & Experience

  • No experience required
  • Must be at least 18 years of age

To Apply

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000402451506#/

SMG participates in E-Verify
SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor

Open: 8/17/18
Closed: 1/1/19

Prep Cook

POSITION: Prep Cook
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Sous Cook
FLSA STATUS: Non-Exempt Hourly

The Prep Cook is responsible for assisting the chefs and cooks by prepping food for events. This position also assists in preparing location and area for day to day operations.

Essential Duties & Responsibilities

  • Prep ingredients for cooking
  • Washing, chopping and cutting of ingredients
  • Making precise measurements
  • Help mix spices
  • Package and store leftover foods
  • Store and properly handle raw or prepared foods and non-food supplies
  • Stir stocks, sauces and dressings
  • Testing the temperature of foods
  • Distribute and store clean pots, dishes and utensils
  • Washing dishes and taking out trash
  • Must adhere to the SMG dress code which includes wearing  bladck pants and non-slip soled closed toe shoes
  • Other duties as assigned

Minimum Requirements

  • Basic working knowledge of food and beverage
  • Basic food preparation
  • Ability to follow oral and written instructions and effectively perform the work
  • Fundamental understanding of sanitation, cleanliness and personal hygiene
  • Positive attitude and neat appearance
  • Must speak and understand English
  • Must be able to stand and walk for the duration of the shift

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties for this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.  This position requires stooping and lifting, substantial standing and walking.
  • Physical Requirements
  • Requires moderate physical efforts.  Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.

Working Conditions

  • Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
  • May be required to work additional hours as dictated by the work load and staffing
  • Must be willing to work evenings, weekends and holidays
  • Education & Experience
  • Must be at least 18 years of age

APPLY AT

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000402446206#/

SMG participates in E-Verify.
SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 8/17/18
Closed: 1/1/19

Warehouse Runner/Porter

POSITION: Warehouse Runner/Porter
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Warehouse Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Warehouse Porters at the Pinnacle Bank Arena. The Warehouse Porter assists the Warehouse Manager in delivering product orders to the concession stands. To help the Concessions Manager maintain adequate inventory levels and perform assigned tasks to help maintain operational standards of the concession stand in accordance with SMG’s Universal Service Standards (and applicable Operational Standards).

Essential Functions

  • Presents a cooperative work attitude and cheerfully accepts job responsibilities
  • Delivers appropriate stock to all concession stands, portables and commissaries
  • Learns correct containers and food products used in portables and stands
  • Properly cleans commissaries, concession stands and portables, as assigned
  • Reports all needed stand repairs to the Commissary Manager
  • Must adhere to the SMG dress code which includes wearing non-slip soled closed toe shoes
  • Other duties as assigned

Knowledge, Skills and Abilities

  • Pleasant and friendly, enjoys working with people
  •  Able to work 7 or more hours in a fast paced environment
  •  Able to correctly answer math questions
  •  Be capable of following job procedures and supervisor instructions

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds
  • May be exposed to variable temperatures, including extreme hot and cold, depending on season
  • May be required to work in confined and/or narrow spaces 

Education and Experience

  • Prior warehouse/stock experience preferred
  •  Knowledge of tow motors, power/pallet jacks and Cushman carts
  • Must be 18 years of age

APPLY AT

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000405265306#/

SMG participates in E-Verify
SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor

Open: 12/3/18
Closed: When filled