Pinnacle Bank Arena

Employment

Thank you for your interest in Pinnacle Bank Arena, an SMG-managed facility.

We are currently accepting applications for the positions listed below. Future openings will be posted as they become available.

Assistant Concessions Manager

POSITION: Assistant Concessions Manager
DEPARTMENT: Food & Beverage
REPORTS TO:  Concessions Manager
FLSA STATUS: Salaried, Exempt

SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Assistant Concessions Manager at the Pinnacle Bank Arena. This position assists in managing the concessions operations in the facility by performing the following duties:

Essential Duties and Responsibilities

  • Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up
  • Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service.
  • Purchases refreshments, according to anticipated demand and familiarity with public taste in food and beverages.
  • Directs storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience.
  • Assigns concessions workers to locations.
  • Tabulates receipts and balances accounts.
  • Inventories supplies on hand at end of each day or other designated period.
  • Works within guidelines for food and labor costs.
  • Other duties may be assigned.

Supervisory Responsibilities

  • Directly supervises all employees in concessions. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. 

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting
  • Strong written, verbal and interpersonal skills
  • Ability to function in a fast-paced, team-oriented environment
  • Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service.
  • Ability to manage several direct reports
  • Experience with Point of Sale system
  • To perform this job successfully, an individual should have some knowledge of computers.

Education and/or Experience

  • High School Graduate
  • 1 to 2 years related experience and/or training 
  • Previous management experience in a similar venue

Physical Demands 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds.

TO APPLY

This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE  68508
EMAIL: hr@smglincoln.com
FAX:  402-904-5601
No Phone Calls
SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected Veterans to apply.  VEVRRA Federal Contractor.  

Open: 1/5/15
Closed: 1/26/15

Catering Captain

POSITION:                Catering Captain
DEPARTMENT:        Savor….Food & Beverage
REPORTS TO:           Catering Manager
FLSA STATUS:          Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Catering Captains at the Pinnacle Bank Arena. The Catering Captain reports to the Catering Manager and oversees all Catering Functions to include, coffee breaks, buffets, plated and reception events; any and all functions serving any food & beverage items.  Also to ensure that the assigned events and activities are organized and executed resulting in the complete satisfaction of the guests attending the event.

Essential Duties & Responsibilities: 

Include the following.  Other duties may be assigned.

  • Participates in training of all servers
  • Assists in maintaining and organizing all banquet equipment, cleanliness, regular inventories and annual maintenance
  • Must be creative in designing buffets and event décor
  • Attention to detail and consistency in every aspect of service is a must
  • Position is very hands-on with extensive interaction with clients and employees
  • Ensures all signage is properly displayed for each and every event
  • Fulfilling the service per each Banquet Event Orders (BEO), as well as Catering Department Service Standards
  • Daily communication with Catering Manager and Catering Staff. Frequent contact with Event Services Department staff, The Director of Food & Beverage, Executive Chef, Culinary Team and other Arena employees
  • Ensuring all relevant and applicable paperwork is filled out correctly
  • Reports to functions and events prior to serving staff to help organize and plan execution of event
  • Assigning duties to banquet staff, supporting banquet captains and other staff to specific job responsibilities and events/functions
  • Assists in the preparation of the area or room in its entirety for a function or event, prior to the guest’s arrival
  • Ensures space is cleaned after event and equipment is cleaned and stored properly
  • Execute event from beginning to end
  • Act as Manager on duty in absence of Catering Manager during events
  • Other duties as assigned

Knowledge, Skills & Abilities

  • A strong communicator: be able to communicate effectively both verbally and in written format to management and staff as well as to all types of clients
  • Organized, able to prioritize, and have strong time-management skills
  • Able to delegate tasks
  • Fast paced and able to multi-task with a strong recall memory in order to achieve and maintain high levels of guest activity
  • Positive and able to motivate all staff to offer hospitality service which exceeds guests’ expectations
  • Able to work a flexible schedule, including weekends and holidays as well as spur of the moment events
  • Strong orientation to customer service and ability to work with other staff members in the facility
  • Able to work independently, as well as a team player
  • Ability to undertake and complete multiple tasks
  • Able to be creative with buffet presentations, and maintain a quality product
  • Knowledgeable about food safety and basic health code policies and procedures.

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces

Education & Experience

  • Minimum of 6 months to 1 year of service experience in a hotel, full service restaurant, catering facility or club environment preferred
  • Must be at least 19 years of age
  • Experience in a banquet facility servicing meals for large events is preferred
  • Current Lancaster County Food Handlers Permit, Server/Seller Permit and Responsible Beverage Service Training Certificate

TO APPLY

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at the Pinnacle Bank Arena, and return it to: 

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Dr
Lincoln, NE  68508
EMAIL: hr@smglincoln.com
FAX:  402-904-5601
No Phone Calls

SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 11/11/14
Closed: 2/27/15

Concessions Worker

POSITION: Concession Worker
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Concessions Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Concession Workers at the Pinnacle Bank Arena. The Concessions Worker reports to the Concessions Manager and operates the concession stand in accordance with SMG’s policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner and utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

  • Follows Concession Manager/Supervisor’s assignments for opening procedures and food preparation
  • Prepares food and beverage items using proper procedures and sanitation guidelines
  • Is cost conscious, does not over-portion and records all waste
  • Keeps work area and equipment neat and clean
  • Properly cleans equipment and follows the Concession Manager/Supervisor’s closing instructions
  • Properly records all transactions via the point of sale system and inform guests of amount owed.
  • Reports for work, is at stand on a timely basis and is in complete uiform with clothing and personal appearance neat and clean.
  • Maintains high standards of customer service by greeting all guests and being genuinely interested in their needs.
  • Acquaints guest with itmes for sale and upsells and adds on.
  • Serves alcoholic beverages responsibly and according to SAVOR policies and procedures.
  • Obtains the proper tender amount for each transaction and exchanges goods for tender.
  • Places the guest’s bill on the till and counts back change.
  • Ends transactions in a positive way.
  • Shows flexibility in rotating to other stands as assigned.
  • Sets a good example in cooperation, patience and effort.

Knowledge, Skills and Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards of proper grooming and appearance are crucial
  • Ability to complete required pre-employment food and alcohol service training
  • Effective communication skills; ability to communicate with coworkers and guests and receive orders
  • Ability to work effectively with others
  • Ability to work in fast-paced environment
  • Previous food handling experience preferred.

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces

Education and Experience

  • Previous food service experience preferred
  • Must be at least 19 years of age and able to pass a credit check

Concessions Stand Lead

POSITION: Concessions Stand Lead
DEPARTMENT: Food & Beverage
REPORTS TO: Concessions Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Concession Stand Lead at the Pinnacle Bank Arena. The Concessions Stand Lead reports to the Concessions Manager and operates the concession stand in accordance with SMG’s policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner and utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.

Position Summary

To operate the concession stand in accordance with company policies and procedures and is responsible for providing a quality product to patrons on a courteous, friendly and efficient manner; utilizes our Guest services Standards and Responsible Alcohol Service in all transactions.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

  • Enforces all Pinnacle Bank Arena policies and procedures.
  • Complete inventory counts prior to an event.
  • Assigns associates duties.
  • Conducts shift meetings.
  • Monitors production levels.

Knowledge, Skills and Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards of proper grooming and appearance are crucial
  • Ability to complete required pre-employment food and alcohol service training
  • Effective communication skills; ability to communicate with coworkers and guests and receive orders
  • Ability to work effectively with others
  • Ability to work in fast-paced environment
  • Previous food handling experience preferred.

Physical Requirements

  • Ability to stand and remin stationary for entire length of shift.
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces

Education and Experience

  • Previous food service experience preferred
  • Must be at least 19 years of age and able to pass a credit check

Cook

POSITION: Cook
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Executive Chef
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Cooks at the Pinnacle Bank Arena. The Cook reports to the Executive Chef and prepares and serves hot and/or cold food items, in accordance with SMG’s Universal Service Standards and applicable Operational Standards.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

  • Properly prepares, measures, and portions all food items in a timely manner. Complies with all quality standards, department rules, policies and procedures
  • Utilizes and sets up kitchen equipment to prepare food items such as: knives, slicers, whips, pots, pans, warmers, steamers, grills, ovens, etc.; properly uses ALL kitchen equipment
  • Ensures proper food temperatures are maintained, food is stored correctly and ensures freshness and quality of all menu items
  • Packages all products to proper specifications
  • Performs opening, closing and side work duties as instructed and according proper guidelines
  • Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked
  • Follows and upholds all health codes and sanitation regulations
  • Uses waste control guidelines and records all waste on spoilage sheet
  • Performs other duties assigned

Knowledge, Skills & Abilities

  • Ability to read and understand recipes and food abbreviations
  • Pleasant and friendly; ability to adhere to Universal Service Standards
  • Ability to communicate with others and work in a fast-paced environment
  • Attentive and detailed oriented and capable of following procedures and taking directions
  • Basic math skills; ability to understand, calculate and follow recipe measurements and proportions

Physical Requirements

  • Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids
  • Ability to lift and carry large pans from ovens or freezers, weighing up to 50lbs and operate dangerous kitchen equipment
  • Ability to move rapidly and coordinate multiple orders
  • Ability to complete required pre-employment food service training
  • Standing and walking for entire length of shift
  • Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting
  • Pushing and pulling occasionally, to move equipment, mops and brooms

Environmental Working Conditions

  • Kitchen environment – noise levels may be moderate to high
  • Works frequently in a hot and damp environment
  • In contact with sharp knives, slicers, boiling liquids, hot pans, etc
  • Hazards include, but are not limited to, cuts from broken glass, metal cans, scalds and burns, slipping and tripping
  • Frequently immerses hands in water

Education & Experience

  • High school education is desired; participation/enrollment in culinary program a plus
  • Minimum of 6 months- 1 year previous experience in back-of-the-house foodservice position preferred
  • Must be at least 18 years of age

TO APPLY:

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at the Pinnacle Bank Arena, and return it to:

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508
EMAIL: hr@pinnaclebankarena.com
FAX: 402-904-5601
No Phone Calls
SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor.

Date Opened: 11/14/13
Closing Date: Until Filled

Environmental Services Attendant

JOB TITLE: Environmental Services Attendant
LOCATION: Pinnacle Bank Arena, Pershing Center, Pinewood Bowl
DEPARTMENT: Operations
REPORTS TO: Environmental Services Supervisor
FLSA STATUS: PT Hourly, Non-Exempt

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for a Environmental Services Attendants at SMG Lincoln. The Environmental Service Attendant report to the Environmental Services Supervisor and is primarily responsible for cleaning and waste/trash disposal.

Essential Duties and Responsibilities:

Includes the following. Other duties may be assigned.

  • Maintain restrooms and/or areas of the facility before, during, and after events.
  • Perform cleaning and janitorial tasks as required or assigned. These include, but not limited to, replenishing supplies, sweeping, mopping, dusting, trash removal, vacuuming, washing and waxing.
  • Empty trash and wastebaskets. Transport trash and waste to proper disposal areas.
  • Make minor repairs such as painting, patching and replacing light fixtures and filters, when applicable.
  • Set-up & tear-down of tables and chairs for events.
  • Assist with event set-up, tear-down and clean-up.
  • Clean restrooms and replenish supplies.

Knowledge, Ablilites and Skills:

  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Work independently, exercising good judgment and initiative
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others while working
  • Ability to work flexible hours including daytime, evening, weekends, and holidays
  • Physical ability to perform tasks that may require prolonged standing, stooping, lifting and walking. Must be able to regularly lift and/or move up to 50 pounds. Physical demands of prolonged repetitive motions normally associated with mopping, sweeping, buffing, dusting, and climbing.
  • Ability to work inside or outside environments

Training and Experience:

  • High School diploma or GED certificate
  • Experience in similar facility setting preferred

TO APPLY:

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at the Pinnacle Bank Arena, and return it to:

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Drive
Lincoln, NE 68508
EMAIL: hr@pinnaclebankarena.com
FAX: 402-904-5601
No Phone Calls

SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor.

Date Opened: 11/6/14
Closing Date: Until Filled

Food & Beverage Concessions Vendor

JOB TITLE: Food & Beverage Concessions Vendor
REPORTS TO: Food & Beverage Supervisor
FLSA STATUS: PT Hourly, Non-Exempt    

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Concession Vendors at Pinnacle Bank Arena.  This position reports to the Food & Beverage Vendor Supervisor.

Summary

Sells food and beverage products to guests throughout venue in accordance with Company’s Service Standards and applicable Operational Standards.  Pay is based on commissions of items sold.

Essential Duties and Responsibilities

  • Circulates among guests within assigned section and calls out items for sale.  Hands or passes items sold to guests, receives payments and makes required change.  Checks out items to replenish stock, turns in money for sales.
  • Supplies one’s own money for bank to use for guests’ change.  
  • Must be flexible so as to work a variety of hours depending on the event.  
  • Must be well groomed, pleasant and friendly.
  • Must have basic math skills.

Education & Experience

  • No experience required; previous cash handling experience preferred.

Knowledge, Skills & Abilities

  • Excellent guest services skills; ability to adhere to Company’s Service Standards.
  • Must possess high level of self-confidence with ability to aggressively sell assigned items.
  • Must possess a cooperative work attitude.
  • Basic math skills; ability to accurately account for cash and inventory.
  • Strong communication skills, including listening skills and ability to communicate with guest and respond to inquiries.
  • Ability to work in fast –paced environment.
  • Capable of following job guidelines and supervisors instructions.
  • Must be dependable and punctual.
  • Must be self-motivated.

Physical Requirements

  • Frequent walking throughout venue for entire length of shift.
  • Ability to walk up and down staires frequently for entire length of shift.
  • Ability to maintain one’s balance and maneuver between rows and narrow pathways.
  • Ability to lift and carry up to 40 lbs.
  • Ability to stand for entire length of shift.
  • Ability to raise and project voice to market and sell product for entire length of shift.
  • Must be able to lift, stand, kneel and stretch for long periods of time.

Environmental Working Conditions

  • Stadium/arena environment – may be exposed to variable temperatures, including extreme hot and cold. Depending on season.
  • Stadium/arena environment – may be required to work in elevated areas.
  • Stadium/arena environment – may be required to work in confines and/or narrow spaces.
  • Age requirements:  16 years or older.

This position is a seasonal position with a start date varying from September through March, dependent upon the University of Nebraska Basketball season and department needs.

TO APPLY

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at the Pinnacle Bank Arena, and return it to: 

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Dr
Lincoln, NE  68508
EMAIL: hr@smglincoln.com
FAX:  402-904-5601
No Phone Calls

SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA Federal Contractor.

Open: 11/11/14
Closed: Until Filled

Operations Crew Member

JOB TITLE: Operations Crew Member
DEPARTMENT: Operations
REPORTS TO: Operations Supervisor
FLSA STATUS: PT Hourly, Non-Exempt

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Operations Crew Members at SMG Lincoln. The Operations Crew Member reports to the Operations Supervisor and is primarily responsible for performing work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.

Essential Duties and Responsibilities: 

Includes the following. Other duties may be assigned.

  • Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, barricades, staging, tables, other furnishings and equipment.
  • Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but are not limited to loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.
  • Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing.
  • Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc.
  • Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to Operations Supervisor.
  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.

Knowledge, Ablilites and Skills:

  • Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility; and proper use and care of hand and power tools.
  • Demonstrate a positive attitude and a willingness to learn.
  • Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
  • Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.
  • Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, Zamboni machine, scrubbing machines or other light power driven equipment.
  • Follow oral and written instructions and communicate effectively with other in both oral and written form.
  • Organize and prioritize work to meet deadlines.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Work independently, exercising judgment and initiative.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.

Training and Experience:

High school diploma or G.E.D. and one (1) to three (3) months related experience; or equivalent combination of education and experience

TO APPLY:

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at Pinnacle Bank Arena, and return it to:

Human Resources
SMG Lincoln
Pinnacle Bank Arena
400 Arena Drive
Lincoln, NE 68508
EMAIL: hr@smglincoln.com
FAX: 402-904-5934
No Phone Calls

SMG participates in E-Verify
SMG is an Equal Opportunity Employer M/W/V/D

Date Opened: 9/3/13
Closing Date: Until Filled

Prep Cook

POSITION: Prep Cook
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Executive Chef
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Prep Cooks at the Pinnacle Bank Arena. The Prep Cook reports to the Executive Chef and is responsible for assisting the chefs and cooks by prepping food for events. This position also assists in preparing location and area for day to day operations.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

  • Prep ingredients for cooking
  • Washing, chopping and cutting of ingredients
  • Making precise measurements
  • Help mix spices
  • Package and store leftover foods
  • Store and properly handle raw or prepared foods and non-food supplies
  • Stir stocks, sauces and dressings
  • Testing the temperature of foods
  • Distribute and store clean pots, dishes and utensils
  • Washing dishes and taking out trash

Minimum Requirements

  • Basic working knowledge of food and beverage
  • Basic food preparation
  • Ability to follow oral and written instructions and effectively perform the work
  • Fundamental understanding of sanitation, cleanliness and personal hygiene
  • Positive attitude and neat appearance
  • Must speak and understand English
  • Must be able to stand and walk for the duration of the shift

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties for this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position requires stooping and lifting, substantial standing and walking.

Physical Requirements

Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.

Working Conditions

  • Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
  • May be required to work additional hours as dictated by the work load and staffing
  • Must be willing to work evenings, weekends and holidays

Education & Experience

  • Must be at least 18 years of age

TO APPLY:

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at the Pinnacle Bank Arena, and return it to:

Human Resources
Pinnacle Bank Arena
400 Arena Drive
Lincoln, NE 68508
EMAIL: hr@pinnaclebankarena.com
FAX: 402 904-5934
No Phone Calls
SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor

Open: 11/14/13
Closed: Until Filled

Suite Attendant

POSITION: Suite Attendant
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Food & Beverage Premium Services Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Suites Attendants at the Pinnacle Bank Arena. The Suites Attendant reports to the Food & Beverage Premium Services Manager and maintains organization and cleanliness of suites and assists guests in accordance with SMG’s Universal Service Standards and applicable Operational Standards.

Qualifications

  • Ideal Candidates must have strong verbal communication skills and a professional demeanor.  They must be self-motivated and be able to stand for long periods of times.  Candidate must be personable and guest service driven.

    Essential Duties & Responsibilities

  • Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite 
  • Verify and set-up all pre-game orders 
  • Identify suite host and properly introduce yourself 
  • Take and place game day food and beverage orders 
  • Set-up and check on game day food and beverage orders and serve guests until the end of the event
  • Replenish food, beverages, condiments and utensils as needed 
  • Maintain standard of orderliness and cleanliness of suite throughout the event 
  • Obtain signatures from the host on charges in a timely manner 
  • Clear all items from the suite and clean all surfaces and chafing dishes in suite 
  • Reset suite for next function, complete closing functions and check out with supervisor or manager
  • Other duties may be assigned

Expectations

  • Must have good customer service skills and the ability to develop and enhance guest loyalty
  • Must follow all SMG and SAVOR policies and procedures
  • Must be present for all major events at the Arena

Knowledge, Skills & Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards
  • Ability to complete required pre-employment sanitation and alcohol service training 
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
  • Strong verbal and written communication skills – ability to communicate with staff and to prepare event plans
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
  • Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

Physical Requirements

  • Frequent walking, for entire length of shift.  Constant standing, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock up to 50 pounds 

Environmental Working Conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season

Education & Experience

  • Minimum of one year experience in foodservice position required
  • Previous supervisory experience preferred 
  • Must be at least 19 years of age and able to pass a credit check

TO APPLY

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at Pinnacle  Bank Arena, 400 Pinnacle Arena Dr, and return it to: 

Amy Tipton Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Dr
Lincoln, NE  68508
EMAIL: hr@pinnaclebankarena.com
FAX:  402-904-5601
No Phone Calls
SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected Veterans to apply.  VEVRRA Federal Contractor.

Open: 12/29/14
Closed: 1/29/15

Suite Porter/Runner

POSITION: Suite Porter/Runner
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Premium Services Manager
FLSA STATUS: Non-Exempt Hourly

The Suite Porter/Runner works with servers to deliver food and beverage orders from kitchen to guest, in accordance with Company’s Universal Service Standards and applicable Operational Standards

Essential Functions

  • Delivers orders from kitchen to guest in an efficient and timely manner 
  • Completes opening and closing side work as assigned
  • Performs other duties as assigned by supervisor and manager
  • Assist dessert carts with restocking/serving of desserts during event 
  • Bus suites, with the suite attendant’s approval, taking empty dishes to the kitchen

Knowledge, Skills and Abilities

  • Excellent guest service skills; ability to adhere to Company’s Universal Service Standards
  • Ability to multi-task in many different areas and work with a sense of urgency in a fast paced environment 
  • Ability to follow job procedures and supervisor instructions

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Ability to complete required pre-employment food and alcohol service training
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds
  • Environmental Working Conditions
  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces 

Education and Experience

  • No experience required; 6 months to 1 year of restaurant or banquet hospitality experience preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

TO APPLY

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at Pinnacle Bank Arena, 400 Pinnacle Arena Dr, and return to:

Amy Tipton
Human Resources
400 Pinnacle Arena Dr.
Lincoln, NE  68508
EMAIL: hr@pinnaclebankarena.com
SMG Participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected Veterans to apply.  VEVRRA Federal Contractor.

Open: 12/29/14
Closed: 1/29/15

Suite Supervisor

Food and Beverage: Suite Supervisor
Unit Name: Pinnacle Bank Arena
Reports to: Premium Services Manager
Union/Non-Union: Non-Union
Shift/Hours Required: Suite Events
Age Requirement (if applicable): 19

Position Summary

  • Oversees operation of assigned to Suite and Club areas, supervises associates in accordance with the Company's Universal Service standards and applicable Operational Standards and assists management in performing inventory counts

Qualifications

  • Ideal candidates must have strong verbal communication skills and a professional demeanor. They must have prior supervisor experience, be self-motivated and be able to stand for long periods of times.candidate must be personable and guest service driven

Essential Functions

  • Supervises and coordinates activities of concession associates on a per shift basis, including scheduling, training, counseling and enforcing work procedures and service standards
  • observes, evaluates, and documents job performance of attendants, leaders, and assists with guest's needs
  • Ensures that all equipment is set up properly and operating efficiently and accurately
  • Analyzes and resolves all problems with associates, guests and the operation with the assistance of management
  • Estimates, requests, and inspects supplies and inventory
  • Ensures accuracy and quality of all food and beverage
  • Performs opening and closing procedures for assigned area
  • Performs other duties as assigned

Expectations

  • Must have good customer service skills and the ability to develop and enhance guest loyalty
  • Must follow all SAVOR policies and procedures
  • Must be present for all major Suite events at the arena

Education & Experience

  • Minimum of one year experience in foodservice position required
  • Previous supervisory experience preferred

Knowledge, Skills & Abilities

  • Excellent guest service skills; ability to adhere to Universal Service Standards
  • Ability to complete required pre-employment food and alcohol service training
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues
  • strong verbal and written communication skills - ability to communicate with staff and to prepare event plans
  • strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
  • Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

Physical Requirements

  • Frequent walking, for entire length of shift. Constant standing, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock up to 50 pounds

Environmental working conditions

  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • may be required to work in confined and/or narrow spaces

TO APPLY

Complete an SMG application which can be downloaded from www.pinnclebankarena.com or picked up at Pinnacle Bank Arena and return to:

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Dr
Lincoln, NE 68508
Email: hr@pinnaclebankarena.com
FAX: 402.904.5601
No phone Calls
SMG participates in E-Verify
SMG is an Equal opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected Veterans to apply. VEVRRA Federal Contractor.

Date opened: 1/26/15
Closed: 2/26/15

Warehouse Porter

POSITION: Warehouse Runner
DEPARTMENT: Savor….Food & Beverage
REPORTS TO: Warehouse Manager
FLSA STATUS: Non-Exempt Hourly

SMG, the leader in privately managed public assembly facilities has excellent and immediate openings for Warehouse Porters at the Pinnacle Bank Arena. The Warehouse Porter assists the Warehouse Manager in delivering product orders to the concession stands. To help the Concessions Manager maintain adequate inventory levels and perform assigned tasks to help maintain operational standards of the concession stand in accordance with SMG’s Universal Service Standards (and applicable Operational Standards).

Qualifications

  • Ideal candidates will have strong communication skills. Candidates will possess a sense of urgency in a fast paced environment Essential Functions
  • Reports for scheduled work, is at main commissary on a timely basis and is in complete uniform with clothing and personal appearance neat and clean
  • Presents a cooperative work attitude and cheerfully accepts job responsibilities
  • Delivers appropriate stock to all concession stands, portables and commissaries
  • Learns correct containers and food products used in portables and stands
  • Properly cleans commissaries, concession stands and portables, as assigned
  • Reports all needed stand repairs to the Commissary Manager
  • Sets a good example in cooperation, patience and effort

Expectations

  • Must follow all SMG/SAVOR policies and procedures
  • Must be present for all major catering at the Arena

Knowledge, Skills and Abilities

  • Pleasant and friendly, enjoys working with people
  • Able to work 7 or more hours in a fast paced environment
  • Able to correctly answer math questions such as may be encountered during the job
  • Be capable of following job procedures and supervisor instructions
  • Be capable of handling cash and inventory efficiently
  • Ability to complete required pre-employment food and alcohol service training

Physical Requirements

  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions
  • Ability to perform normal lifting of stock, up to 50 pounds
  • Environmental Working Conditions
  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces 

Education and Experience

  • Prior warehouse/stock experience preferred
  • Knowledge of tow motors, power/pallet jacks and Cushman carts

TO APPLY

Complete an SMG application which can be downloaded from www.pinnaclebankarena.com or picked up at t Pinnacle Bank Arena and return it to: 

Human Resources
Pinnacle Bank Arena
400 Pinnacle Arena Dr.
Lincoln, NE  68508
EMAIL: hr@pinnaclebankarena.com
FAX:  402-904-5601
No Phone Calls
SMG participates in E-Verify

SMG is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRRA Federal Contractor

Open: 1/24/15
Close: 02/17/15

The part-time application for employment can be downloaded below. We also encourage you to complete and return the voluntary questionnaire.

Close